Building Assistance Contacts
Call for information regarding events
Call for assistance locating events and lost & found
Call for access to Houston Hall and Irvine Auditorium
Call for access to the ARCH
Events
Contact our events team if you would like to schedule an event within the spaces managed by Space & Events. The events team provides scheduling and coordination of support services needed for each event. Our goal is to ensure all Penn organizations have the opportunity to host successful events in our spaces as we strive to meet the ever-changing needs of the Penn community. If you would like to learn more about our event process, please visit our Event Services page.
Meet With an Event Coordinator
For questions about an existing reservation request or to schedule a walkthrough, please reach out to your assigned Event Coordinator or call the Space & Events office at (215) 898-5552.
Student Development
Contact our student development team if you are looking to collaborate with the Houston Hall Programming team to execute a event, are searching for student employment opportunities, have questions regarding the Houston Hall Welcome Desk or Penn Student Agencies, or are interested in the Advisory Council or Houston Hall programs.
Penn Student Agencies
A collection of student-run businesses at the University of Pennsylvania. Our agencies provide various products and services designed for the Penn community such as photography, graphic design, dry-cleaning & laundry, coffee & breakfast catering, merchandise sales, and publicity services.
Administration & Finance
Contact our administration & finance team if you have any questions regarding billing for activities or events held within ULSE spaces. We oversee the financial and administrative operations for University Life Space and Events.
Building Administration
Contact our building administration team if you need assistance with a variety of services, ranging from access requests, general maintenance and repairs, elevator issues, and any other concerns related to University Life Space and Events spaces on campus.
Operations
Contact our operations team for building and room access or if you have day-of requests for your event. We provide an inclusive environment for the Penn community while maintaining the infrastructure and facilities of Houston Hall, Irvine Auditorium, and the ARCH.
Audio Visual Services
Contact Visual Sound for a full complement of event production services designed to support and add energy and excitement to your event. These varied offerings are limitless and include basic meeting room equipment, staging, sound, lighting, video, and creative services for large concerts and outdoor events, video production, livestreaming services, and more.
Bon Appétit Catering
Bon Appetit Catering is committed to preparing and presenting exceptional food that appeals to both the palate and the eye. We offer a full range of event coordination services and custom menus that will ensure your special event leaves your guests oohing, aahing, and most importantly- mmming.
Houston Hall Vendor Contacts
Contact List for Event Organizers
Before Your Event
Event Coordination staff can be reached during our Office Hours (insert link to hours) at (215) 898-5552. You may also email your assigned Event Coordinator with any questions.
During Your Event
On-site support questions should be directed to the Building Manager on Duty at (215) 399-6019 or the Houston Hall Information Desk at (215) 898-4636. If you ordered an Allied Guard and they have not shown up, please contact Allied Universal directly at (215) 573-9224. Audio Visual issues should be directed to the Building Manager on Duty. However, if your event requires on-call technical assistance, you may be subject to a labor fee.
In Case of Emergency
If you are experiencing an emergency or need medical attention, please contact Public Safety at (215) 573-3333 or 511 from a campus phone. You can hear more information on Public Safety by contacting (215) 898-7297.
Before Your Event
Event Coordination staff can be reached during our Office Hours (insert link to hours) at (215) 746-6067. You may also email your assigned Event Coordinator with any questions.
During Your Event
On-site support questions should be directed to the Building Manager on Duty at (215) 399-6019 or the ARCH Information Desk at (215) 746-6067. If you ordered an Allied Guard and they have not shown up, please contact Allied Universal directly at (215) 573-9224. Audio Visual issues should be directed to the Building Manager on Duty. However, if your event requires on-call technical assistance, you may be subject to a labor fee.
In Case of Emergency
If you are experiencing an emergency or need medical attention, please contact Public Safety at (215) 573-3333 or 511 from a campus phone. You can hear more information on Public Safety by contacting (215) 898-7297.
Please note that ULSE staff reserves special events in Central Pool Classrooms, but we are not the building administrators of these spaces. Local support will vary by building. Please visit the Support and Contact Information for specific contact information. Please also see our Central Pool Classroom Reservations page for more information regarding Central Pool Classrooms.
Before Your Event
Event Coordination staff can be reached during our Office Hours (insert link to hours) at (215) 898-5552. You may also email your assigned Event Coordinator with any questions.
During Your Event
On-site support questions may be directed to the Space & Events office at (215) 898-5552. If you ordered an Allied Guard and they have not shown up, please contact Allied Universal directly at (215) 573-9224. Classroom technology issues between the hours of 9:00am-4:30pm Monday-Friday should be directed to (215) 898-9550. If you run into issues outside of these hours, support will not be available. If your event needs on-call technical support, you may be subject to a labor fee.
In Case of Emergency
If you are experiencing an emergency or need medical attention, please contact Public Safety at (215) 573-3333 or 511 from a campus phone. You can hear more information on Public Safety by contacting (215) 898-7297.