Frequently Asked Questions

Miscellaneous Questions

Where is the lost & found for Space & Events (Houston Hall and Irvine Auditorium)?

The lost & found is located at the Welcome Desk in the lobby of the Houston Hall. You can contact the Welcome desk at (215) 898-4636.

Where are the ADA entrances for each building?

Please see our ADA Entrance Maps for each of the buildings Space & Events oversees.

ULSE did not have space for my event. Are there other spaces on campus I can reach out ot?

Please consult our Additional Event Resources page for more information on other event spaces and vendors on campus.

I received an Unable to Accommodate letter. What does this mean?

Unfortunately, this means we are unable to accommodate your event for the date and time you’ve requested. We assure you that our team has checked all potential options in our portfolio of spaces. Please consult our Additional Event Resources page for more information on other event spaces and vendors on campus.

Where can I find a comprehensive list of contacts for all event needs (before, during, and after my event)?

Space & Events has compiled a list of contacts for Event Organizers. If you do not see the contact you are looking for, please visit the Contact Us page.

Prior to Your Application…

How do I reserve a space with Space & Events?

Penn organizations may submit a Room Reservation Application online. Your application is not a confirmation; the events team will reach out with confirmations, denials, or requests for more information. Please allow up to 10 business days to hear back from us.

How far in advance do I have to submit an application?

This depends on the time of year. To give our team enough time to process your event properly, please allow:

  • Up to 10 business days during the academic year
  • Up to 7 business days during the summer

We encourage you to submit your application as soon as you have the required information to ensure you receive the most appropriate space for your event. Complex events (conferences, banquets/galas, guest speakers, etc.) may require additional coordination time.

How can I find out if the space that I want to reserve is available on the day and time of my event?

You can confirm the availability of our spaces using the Room Reservation Request Form on our website. Enter your desired event date, time, and capacity to view the available spaces. If you have additional questions, please contact us at (215) 898-5552.

How to I determine which space will be best to reserve for my event?

Spaces are listed with their floor plans and capacities under the Explore Our Spaces page on our website. If you have additional questions, please contact us at (215) 898-5552.

Can I reserve a classroom through Space & Events?

Space & Events can reserve certain Central Pool Classrooms on campus only after the Office of the University Registrar has released the classroom schedule for the current semester. Visit our Central Pool Classroom Reservations page for more information.

Can I rent furniture/equipment to use in a non-Space & Events venue?

We do not offer this service. Please reference our Additional Event Resources page for a list of approved vendors.

What organization type is my group?

Student Group: Any student organization registered with the Office of Student Affairs and listed as a Registered Student Organizations.

Faculty/Staff: Any Penn organization made up of majority-Penn faculty or staff.

External: Any organization that is not directly affiliated with Penn.

Please keep in mind that University Life Space & Events only hosts Penn-affiliated events during the academic year.

What if we don't currently have all of the information the registration form asks for?

That depends! If your application is missing crucial information, an Event Coordinator may reach out to you with additional questions or your application may be rejected. Please be advised that missing information will result in a longer processing time. If you are unsure whether you are ready to submit your application, please contact us at (215) 898-5552.

What happens after I submit my application?

First, we review your event application for space availability and event feasibility. If we are able to accommodate your request, an Event Coordinator will be assigned to your request and will reach out to discuss the following details. Please have this information ready!

  • Room layout/necessary furniture
  • A/V needs
  • Budget

Your Event Coordinator will discuss the above details with you and build your event. If you have A/V needs, our partners at Visual Sound will reach out to you to discuss those needs. At this stage, our office will send an estimate and Client Agreement, including our terms and conditions, for your event organizer to sign and return to our office.

  • At this point, if there are any estimate discrepancies or charges to your event, they must be resolved at this time.

Once we have received your signed Client Agreement, we will send you a space confirmation letter! Keep in mind any changes made to your reservation after we have received a signed initial Client Agreement will require a new Client Agreement to be signed and you may incur an Emergency Setup Fee.

Please be aware that applying for space is NOT confirmation. We do not advise you to advertise your event before working with our team and receiving a space confirmation letter from our office.

What is included in reservations for students?

Registered Student Organizations will receive the following complimentary equipment:

  • The cost of the space per day;
  • 6 tables of any kind (6-foot, 72″ banquet rounds, etc.) without linens;
  • Unlimited chairs;
  • A screen and projector;
  • A podium with one microphone OR a JBL PartyBox with one microphone.
    • Please keep in mind that if your reservation includes multiple spaces, only one space will receive the complimentary technology package.

Furniture, technology, and equipment beyond those outline above will be billed at the cost of the Registered Student Organization.

What do I need to know about reserving Irvine Auditorium Main Hall?

Irvine Auditorium Main Hall requests must be made at least 3 weeks before your event date. Less than 3 weeks notice may result in a denial at the discretion of University Life Space & Events Management. Main Hall is considered a “Union Hall”. Due to the rules surrounding the unions that operate Main Hall, events in this space should expect to spend at least $3,500. This payment must be made 5 business days prior to your event. If you have specific questions regarding events in Irvine Main Hall, please contact us at (215) 898-5552.

Prior to Your Event…

When will I know if the space I requested is available?

In order for our team to properly process your request, please allow at least 10 business days during the academic year and 7 business days during the summer to hear back from us. We encourage you to submit your application as soon as you have the required information to ensure you receive the most appropriate space for your event.

How do I schedule a tour of the space I would like to reserve for my event?

If your reservation application has been accepted and you were assigned an Event Coordinator, they can arrange for a tour. If you have not yet submitted a reservation application, please call our front desk at (215) 898-5552 to schedule a tour.

Can I ship items needed for my event to Space & Events ahead of time?

We may or may not be able to accommodate storage space for events. Please consult your Event Coordinator to arrange for this as we have limited storage space.

How many people can fit at each table type?

Our Event Coordinators are happy to help you select the best furniture options for your needs. As a general guideline, a café table seats 4 people, a 6′-rectangular table seats 6 people, a 60″-round table seats 8 people, and a 72″-round table seats 10 people.

Do I need to register my group's event?

That depends! If the primary purpose of your event is to socialize, it’s likely you should register the event with University Life. Events with alcohol must always be registered; dry social events happening in off-campus residences or at third-party venues must also be registered. Other dry events on campus such as organizational meetings, grab-n-go-giveaways, speakers, etc. do not need to be registered with University Life. 

Unregistered events that are visited by UPPD and/or the Event Observers will be shut down and accountability measures will be discussed.

What policies and guidelines does my group need to be aware of as the event host?

For information on policies, please visit our Policies page. If you have additional questions, please call our office at (215) 898-5552 or reach out to your assigned Event Coordinator.

How do I pay for my event?

Penn organizations (RSOs, Departments, and Centers) are required to provide a 26-digit UPenn Budget Code prior to the event.

Non-Penn organizations must make payments via money order, check, or credit card (VISA, MasterCard, American Express, or debit card).

Please refer to our Policies page for more details on payment.

During Your Event…

Who do I speak to if my event is happening today and I need assistance right away?

The Building Manager will be your on-site support for all issues you may encounter on the day of your event. Please contact them at (215) 399-6019.